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Friday, December 16, 2016

Why Can't You Retrieve WhatsApp Messages from Google Drive?

When you make a switch from the old Android phone to a new one, you might need to transfer your WhatsApp messages to the new Android mobile. Using Google Drive would be a better option compared with the local backup.

Local backups will run automatically every day at 2 a.m. and save your database in a file on the phone itself. If you want to move data via this way, you’ll need to find the /sdcard/WhatsApp/ folder that is used to store your WhatsApp data and copy it to the new Android smartphone. However, with Google Drive, you are rid of such hassle, only if you sync the data to it, you’re allowed to restore the WhatsApp messages along with other data to the new phone.


How to retrieve WhatsApp messages, videos, and photos from Google Drive?

You should make sure that your WhatsApp data synced to Google Drive and Google services must be installed on your phone.

Also Read: How to Backup and Restore WhatsApp Message on Android or iPhone

Follow the steps to back up to Google Drive:
  1. Open WhatsApp.
  2. Go to Menu Button > Settings > Chats > Chat backup.
  3. Tap on Back up to Google Drive and choose the backup frequency to your liking, or tap Back Up to do an immediate backup.
  4. Select a Google account that you will back up your chat history to. If you do not have one, tap Add account to create one which will be used to restore the messages later.
  5. Tap on Back up over to choose the network you wish to use for backup.


Restore WhatsApp backup to the new phone:

In order to successfully restore a Google Drive backup, you need to log in with the same phone number and Google account used to create the backup.
  1. After verifying your number on WhatsApp, you will be prompted to restore your messages and media from Google Drive.
  2. Once the restoration is complete, proceed with Next and your chats will be displayed when initialization is complete.
What if without previous backup?

If you didn't back up your WhatsApp messages, I would suggest you using reliable software to restore WhatsApp messages from Android phone.

Note:

If you fail to create a backup, please check if there is enough available space on Google Drive; if you can’t recover data from Google Drive backup, please check whether your phone have enough room to restore it. Either you perform the backup or restore it, please keep your phone full-charged and connected with Wi-Fi other than mobile data.

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