How to Recover Deleted WhatsApp/Viber Files on Android phone?

Viber and WhatsApp are two commonly used apps, for now, most people on the planet use them to keep in touch with others via text messages or voice messages. Not only do the two apps play a sole role of connecting with people, but function as a box of collecting memory. Once the chat history got lost, for not losing the memory files, should you recover the deleted files as soon as possible in case of the files being overwritten? How would you retrieve the deleted files on Viber/WhatsApp for Android?

Also Read: How to Run Two WhatsApp Account in One Phone

As for WhatsApp, assuming that you have a backup of the chat messages, you are allowed to get them back from the auto backup, while Viber is not set with auto backup server inside, you are not able to rely on the backup when you lose the Viber data. 

Read more: Restore lost WhatsApp Chat History on Android with Auto Backup

If you are stuck in the worst situation that you don’t have previous backup, you might as well download files recovery software to recover deleted files back. As I know, Gihosoft free data recovery software for Android is for free to recover some files like word documents, audios and something else. Plus, it supports a broad spectrum of Android brands like Samsung, Google Nexus, LG, Motorola, Sony, HTC and Huawei. It can recover files from Android device despite of accidental deletion, device formatting, restoring phone to factory settings, rooting, system error, virus invasion.

Tutorial on Viber and WhatsApp files recovery:

1. Download and launch the software on your PC, then select WhatsApp and Viber.
2. Connect your Android phone to the computer. (If you can’t get your device connected with PC, please refer to How to Connect Android to PC.)
3. Wait for the software scanning your WhatsApp/Viber Chat messages and attachment. The duration of scanning will depend on the size of your files.
4. Preview and start to recover data from your Android device

Voila, the restored files will be saved in a folder on the PC, you can check them out. To avoid the precious data lost, trying to back up files will be the thumb of rule; as for Viber that doesn’t automatically keep a copy of your chat history on the server, you can send message history to your email (Read more details on Recover Deleted Viber Messages on Android device). 

Video Tutorial:

Viber Messages Recovery: How to Recover Viber Chats on Android?

Viber is a messenger that is as fast and easy as texting, which uses your phone’s internet connection (whether Wi-Fi or your mobile data) to let you send text messages, share photos & videos, add stickers, or make voice and video calls. I can’t say it dominates the social market yet it literally wins tremendous fans even in competing with the powerful messaging app WhatsApp. Different from the WhatsApp that keeps a copy of your chat history in the server or phone, Viber can’t automatically backup the messages, photos, videos, and contacts.

You should manually do a Viber backup via email in case of data loss. With backup, you’ll be rid of a hassle to restore Viber messages on Android one day.

Also Read: How to Recover Deleted Facebook Messenger Messages from Android

Turn on the Viber app on your Android mobile phone, select “More Options” > “Settings” > “Calls and messages” > “Email message history”. Once the backup file is created, send it to an email which you want to use for the backup. Since the backed up chat messages cannot be directly restored to your Android device, you should log into the email account to download the backup files.

For the other case that you don’t get a backup for the Viber messages, I would like to suggest you using a third party software like Gihosoft Viber data recovery program (Mac version: Android data recovery for Mac)to retrieve your important chat messages and the attachment. The tool is compatible with myriads of the Android phone of different brands like Samsung Galaxy S7/S7 Edge/S6/S5/Note 7/Note 5, HTC One A9/M9/M8, LG G5/G4, Google Nexus 6P/5X, Sony Xperia, Motorola and Huawei.

Tutorial for it:

Step1. Download the tool and run it, then select “Viber” to proceed

Step2. Connect your Android device to PC

Remember to enable the debugging mode on your mobile and grant the authority to the software for accessing the phone. A tip for the user with Android 4.2 phone: Enter "Settings" < Click "About Phone" < Tap "Build number" for several times until getting a note saying "You are under developer mode", then go back to "Settings" < Click "Developer options" < Check "USB debugging".

Step3. Preview and recover the Viber files

After previewing the scanned Viber files, you are supposed to restore them to a folder on PC.

Note:

Actually, once your Viber messages, video, photos or contacts are lost, all you should do is immediately stop using your phone or set it into Airplane mode in case that the deleted files got overwritten. Remember: the more you use the phone, the more it overwrites the data. 

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Google Nexus Data Recovery: Retrieve Deleted Files from Nexus Android phone

As defined by Wikipedia, Google Nexus is a line of consumer electronic devices that run the Android operating system. Google manages the design, development, marketing, and support of these devices, but some development and all manufacturing are carried out by partnering with original equipment manufacturers (OEMs). The latest Nexus models are Nexus 5X (LG) and Nexus 6P (Huawei) with priority of Android updates, which were released in 2015. And now the brand new one is coming out with the newest Android Nougat. Are you going to buy?

Many users are big fans of this kind of hybrid Android smartphone and rely on the Android ecosystem product, such as Gmail, Google Drive and Google Photos which are all connected by one Google account. All of their phone data like calendar, contacts, photos, Chrome bookmarks and other Google app data will be backed up to the cloud with Google account logged in. But what if you forgot the password or something went wrong with the account one day? How did you get back the data?

With your Google account singed in, your calendar, contacts, photos, Chrome bookmarks and other Google app data on Nexus phone can be auto-synced to cloud and back up files like photos, videos and documents to Google Drive.

Check out the below pic:

However, you can’t backup your text messages to the Google account unless you download SMS+ Backup on your phone. Namely, you’re not allowed to backup all your files with one app. And the downside of using Google account to backup is that Google Drive/Photos/Contacts sync service sometimes gets troublesome. It’s a hassle to restore files from the backup, I would suggest using Gihosoft Android data recovery free software or Android data recovery for Mac to backup your files to PC. Moreover, even if you accidentally deleted files without backup, you can also rescue the files on your Nexus phone. It’s a professional data recovery software, with a capacity of restoring lost data and existed files, including contacts, SMS, call logs, photos, videos, audios, word documents, WhatsApp and Viber messages, from your Nexus device without backup.

If you had no backup for your data, you should download the recovery program. How to use it:

1. Install and run the software on your computer.
2. Select the file types you need to recover.
3. Connect your Nexus device to computer via USB cable.
4. Click “Start” to scan deleted data from your Nexus.
5. Preview the deleted and existed files.
6. Selectively recover Nexus files  to one folder in one click.

You can check out the recovered files from the folder.

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